Frequently Asked Questions
Find answers to common questions about our home care services.
How do I start services with 5 Star Care?
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Starting is easy! Simply contact us to schedule a free in-home consultation. We will visit you to assess your needs, answer your questions, and create a personalized care plan.
What if I need care on weekends or holidays?
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We provide services 24 hours a day, 7 days a week, including all weekends and holidays. Our support team is also available around the clock for any emergencies or schedule changes.
Do you provide services in assisted living facilities?
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Yes! We provide care wherever you call home. This includes private residences, assisted living communities, nursing homes, and hospitals. We can provide the extra one-on-one attention that facility staff may not be able to offer.
What are your rates?
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Our rates vary depending on the level of care required and the number of hours requested. During your free consultation, we will provide a clear, transparent quote with no hidden fees.
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